FAQ
Very easy! 🐾 Choose a product in our online store, add it to your cart, fill in your details and complete the purchase. We will then start creating a unique product for your furry friend.
The contact form is intended for special requests - if you want different color combinations, special dimensions or personalization (e.g. with the dog's name).
We will be happy to listen to your ideas!
Of course! Each product is handmade specifically for your dog .
When ordering, enter the necessary measurements (e.g. neck circumference, chest circumference, etc.) and we will make sure everything is comfortable, safe, and beautiful.
Because each piece is handmade and made with lots of love , we usually need 5-7 business days to produce and ship. Delivery time:
Europe: 5–7 days
Rest of the world: 7–14 days
We ship worldwide 🌍! Our products delight dog lovers in different countries, so we will be happy if they make your dog happy too - wherever you are at home.
We ship shipments with tracking. Shipping price list:
Slovenia 4€
Europe 7.5€
Rest of the world 9.5€
We are currently not shipping to the United States of America (USA) . This is due to the complicated customs clearance procedures and additional costs that customers would have to cover. We will notify all customers in a timely manner when shipping to the USA is resumed.
As our products are custom-made , returns are usually not possible. But don't worry – if there is a problem (e.g. wrong size), please contact us and we will find a solution together.
For long life, we recommend hand washing with mild detergent and air drying.
Washing machines and dryers are not friendly to handmade pieces.
Of course! 🎁 If you want to surprise a friend or other dog lover, we will gift wrap the product and add a personal message. Just write your wish in the notes when ordering.